Responsible Gambling Policy
Rocket Play is dedicated to providing a safe and responsible environment. We believe that gaming should always be a fun, recreational activity and never a source of financial stress.
Age Restriction (18+)
Access to our platform is strictly prohibited for anyone under the age of 18. We perform age verification checks to ensure all users are of legal age in their respective Australian jurisdiction.
Principles of Safer Play
To ensure your gaming remains enjoyable, we recommend:
Only playing with money you can afford to lose.
Setting a time limit for your sessions.
Avoiding play while under the influence of alcohol or stress.
Treating gaming as entertainment, not as a primary income source.
Self-Management Tools
We provide several features to help you manage your activity:
Deposit and Loss Limits
You can set daily, weekly, or monthly limits on your spending. Once a limit is reached, the system will prevent further transactions until the period resets.
Session Time-Outs
Take a short break from the platform by setting a time-out period ranging from 24 hours to several weeks.
Self-Exclusion
For users requiring a longer break, our self-exclusion tool allows you to close your account for an extended duration. During this time, we will stop all marketing communications.
Identifying Warning Signs
Common signs of a gambling problem include chasing losses, lying about the time spent gaming, or neglecting work and family responsibilities. If you recognize these signs, we urge you to take immediate action.
Protection of Minors
If you share your device with minors, we suggest using filtering software to block access to gaming sites. Always log out of your account when away from your device.
Seeking Professional Help
If you feel that your gaming is no longer in control, please reach out to professional support organizations. There are many free and confidential services available in Australia that offer counseling and guidance.
Monitoring and Training
Our support team is trained to identify and assist users who may be exhibiting signs of problematic behavior. We continuously update our procedures to prioritize player wellbeing.