Privacy Policy

Rocket Play is committed to maintaining the privacy and security of your personal data. This policy explains our practices regarding the collection and processing of information for our Australian users.

Data Categories We Collect

We collect several types of information to provide a tailored service:

Identity Data: Name, date of birth, and verification documents.

Contact Data: Email address and mobile phone number.

Technical Data: IP address, device type, and browser details.

Transaction Data: Details of payments and gaming history.

Support Data: Records of your inquiries and communications with our team.

Legal Bases for Processing

We process your data based on the following grounds:

Performance of a contract to provide our services.

Compliance with legal and regulatory obligations.

Legitimate business interests in improving our platform security.

Explicit consent provided by you for marketing or specific features.

Utilization of Personal Information

Your information is used to manage your account, verify your identity for safety, process withdrawals, and provide customer support. We also use aggregated data to monitor for fraudulent activity and ensure a fair environment for all participants.

Data Retention and Security

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected. We employ industry-standard security measures, including encryption and firewalls, to protect your data. However, please note that no digital transmission is entirely secure.

International Data Transfers

Information may be processed on servers located outside of Australia. We ensure that such transfers comply with applicable laws and that your data remains protected under similar safeguards as those provided locally.

Your Privacy Rights

Under Australian regulations, you have the right to access the data we hold about you, request corrections to inaccurate info, or ask for data deletion. You may also object to the processing of your data for direct marketing purposes.

Contact for Privacy Requests

For any questions or to exercise your rights, contact:

Email: [email protected]

Address: 120 Collins Street, Melbourne VIC 3000, Australia

Updates

We may modify this Privacy Policy from time to time. Changes become effective immediately upon being posted to the platform.